IBC Bank

Reviews

• ★ ☆ ☆ ☆ ☆
  This bank with go back and stack debits to create as many overdrafts as possible. This bank posted debits that were paid and went through electronically and three days later I with drew $300.00 which was a true overdraft,they then went back three days and bounced the debits approx. 5 to create overdrafts for the 3 days earlier. They told me before they debit electronically just like if you wrote down each transaction like writing a check on the check register at the correct times etc. That is not the way they do it. They are very dishonest and greedy, never deal with them they are horrible. I contacted them and they refuse to correct it. Once they got your money you won't get any back mistake or not. If you bank with them you better have like a thousand balance at all times or they will create a overdraft.
  By 72859396, February 25, 2018
• ★ ☆ ☆ ☆ ☆
  The Owasso branch has awful customer service. I've had nothing but trouble with them ever since I moved here in May. It's not any different if you go through the drive-thru or go inside. I just came from there and yet again there were no customers inside or in the drive-thru lanes nor did it appear that the one lady in there was on the phone, yet it took ten minutes for someone to even acknowledge I was there and they never greeted me or asked what I wanted. She just assumed I wanted my check cashed when I actually wanted it deposited. Two people came inside right as she sent the money out to me and she didn't ask if I needed anything else so I just left and decided it wasn't worth it to sit there and wait for god knows how much longer to tell her to deposit the money. This isn't the first time this has happened. There have also been times when I've said I'm there to cash a check(s) and they send the cash out even though I said DEPOSIT and they said ok which leads me to believe they understood what I want. Absolutely ridiculous. If there was a closer branch I'd go there instead but next closest is in Tulsa almost 15 miles away and it's not an area I'm ever in. Even though it will be a pain in the butt I'm seriously considering switching to another bank.
  By Tiffany Norris, August 05, 2017

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